Do What You Can…

We were supposed to be at a better place by now and some of us thought we were.  Turn the page, and Summer’s Heat caused violent storms across the U.S.  Very dark, flat and low cloud formations covered the sky resembling ribs of bevelled glass.

Hundreds of thousands of people now without electricity and water.  Homes again destroyed. Yet the spirit of man found solace, and sometimes humor, in doing what you can to get through the day.  Neighbors with chain saws personally cut through large fallen tree limbs to permit traffic to move though the street.

So many tree limbs fell through roofs of homes, or onto cars, whether parked or in motion.  People were unable to move out of harm’s way.  Then the Sun came out.

So we do what we can do.  We help one another.  We clean up.  We prioritize.  We don’t blame.  We take each step to see solutions.  We move forward.  We learn to do without.  We keep our emotions in check because it is easier to do so when the “worst” is over.  We choose to act the way we Want to be Known As.

Kind thoughts to all who are finding courage within themselves this week.  Your far away neighbors are thinking of you.

“Jo Ann” M. Radja, Career Management Coach & Change Agent. July 2, 2012

Which Way –Others to You?

I read a Tweet this week about suggestions that change peoples minds*, and followed up on it.  One of the suggestions talked about the Hawthorne Effect – a famous 1950’s psychological study by Harvard University on whether office lighting had an effect on job productiity.**  Surprisingly, the researchers found out that productivity increased because the workers had the “attention” of management during the Study.

There seems to be so much written today about work engagement*** that Harvard University’s Study seems to have come full circle.  What attention are you given by your boss?  Why do you want attention? What does “attention” mean to you?  Why is it important to you?  When others pay more attention to you, does your motivation increase? Are you more engaged?

Which way does it have to be for you this week. . . attention from others equals greater productivity/engagement for you? Or, are you more attentive to others as You Choose Who You Want to Be Known As?  Either way, enjoy your week.

What Does It Take?

What does it take?…If we substitute the word “will” for “does” in this Blog’s heading, how is the question changed?  Although I don’t study the origin of words, I believe the question, “What does it take?” is a general question, seeking a general answer.  What will it take? is asking for direct specificity of what it takes, with a sense of determination.

What will it take for YOU this week to complete, to create, to find, to begin…whatever you may want and haven’t gotten to yet.  We are some 10 days to the Summer Solstice, with all its wonderful distractions calling us elsewhere.

So what will it take for you this week to be Who You Want to be Known As.  Enjoy!

Many thanks to all the wonderful people who found value in this Blog over the past five months!       “Jo Ann” M. Radja, Career Management Coaching & Change Agent.  06/11/12

Stepping In or Out?

Have you ever stepped into a situation you knew was a bit unbelievable, yet true?  Recently, I witnessed a situation where someone reached out for a professional.  Although three experts didn’t quite understand what the request for assistance was, each offered to look at the issue.  (It seemed to me, it was similar to taking a car to the repair shop with a noise you heard while driving, yet the mechanic(s) did not.)

The expert who arrived to look at the situation asked when did this happen?  What were you doing when it happened? What did you do when it happened?  Why did you take pictures?  The expert volunteered he had never witnessed a similar situation. Yet, this remaining expert felt the picture did not appear to be a fake.  After some 20 minutes, the expert, quite accidentally, recreated the situation; although alarmed, he found a solution.  So all seemed to be well again.

When you step into a conversation, how far do you go to get a point across?  How long does it take to earn credibility from your peers? … your team members or others?  What type of backup or factual information might you need to be viewed as credible? During this first week of June, as you are “stepping in, or stepping up, or stepping out” of situations, I know you will act as Who You Want to be Known As.

“Jo Ann” M. Radja, Career Management Coach & Change Agent   June 4, 2012

Curious to Risk?

Over the past few days, I had three curious experiences; namely, seeing both pink roses and white roses growing on the same bush, which exceeded my height.  Because of my curiosity, I was able to view a phenomenon of nature.

Curiosity also led me to meet a young entrepreneur and a very educated young woman.  Both women were similar in that they knew who they are and what they want in their careers; yet, they came from different backgrounds.  I acted as a servant leader to one and a customer to the other.  Both of these women taught me something I did not know or was unaware of.

Being curious in the context of taking a risk, whether small or large, is a principle of coaching.  Curiosity allows you to move out of your comfort zone and learn something new about yourself and the world you live in.

As you work in your career this week, consider a situation you have been curious about and take the risk to know Who You Want to be Known As.  Enjoy your week.

“Jo Ann” M. Radja, Career Management Coach & Change Agent

May 27, 2012

Your Time is Airline Time…

This morning I read an online article posted by Gregory Karp, Reporter at The Chicago Tribune newspaper.  Karp wrote about a scientist at Fermilab, Jason Steffens.  Steffens studied the efficiency of airline boarding arrangements.*

Airlines provide safety and great customer service by boarding its passengers in a timely way.  They also increase the probability of saving flight air time and fuel, all things being equal.  There are five conventional methods of boarding customers:  Elites, board back to front, windows-middle-aisles method, random boarding and block seat boarding.

I’ve never taken into consideration, as a value choice, what method an airline chooses to board its passengers.  I’ve just considered safety, price, time schedules, baggage claim experience and customer service.  Is an airline’s boarding method important, when choosing as airline?     What value choices do you include in your work that may not be transparent to those around you?  How important is it for your team to agree upon its value choices necessary to complete the project?  What value choice would you like your customers to know you include in your services?

Have a great week as you choose Who You Want to Be Known As!

“Jo Ann” M. Radja, Career Management Coaching & Change Agent 05/21/12

*Reviewed May 21, 2012, Gregory Karp, “Popular Airline Booking Configurations.” The Chicago Tribune Newspaper, originally posted on or about September 22, 2011

It Depends…

What is your answer?  It depends.

Most people become put off by hearing the words, “it depends.”  Is it because we expect an answer immediately? Or, were we not prepared to hear, “it depends”.

Whatever your internal monitor is today as you react to the phrase, “it depends,” consider what your expectations are.  Why do you want someone to be influenced by what you said?  Why are you expecting someone to trust what you said?  Why do you want someone to rely on what you said?  These three questions relate to definitions of the word, depend – to rely upon, to trust, to be influenced by.

A remaining definition of the word depend,  “refers to a determination of something else.”  Our internal reaction monitor may not have been aware of this last definition of the word depends.  In other words, the response, “I can answer your question by asking another question” is okay and not intended to put someone off because an answer may be dependent on “a determination of something else.”

As you listen to responses from people this week, consider How Do You Want to be Known As you ask a question.  Have a great week!

“Jo Ann” M. Radja, Career Management Coach & Change Agent

Ethics to YOU Too! tmpending [Blog #3]

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Ethics to YOU too! TMpending [Blog #2]

™©SCCEblog#2

Courage or Not Taking It Personally

Over the past week, a number of strangers offered comments that were unsolicited. Although I was in a business setting,  I heard, “The blouse is new, the shoes look clean but the jacket is outdated.”  “Your name really is this  ______,  not what you are calling yourself!”  and finally, because I had small drops of moisture on my glasses and wanted to take the drops off,  “You shouldn’t be cleaning your glasses, you should be speaking to the people other there!”    Perhaps these comments belong to the new phrase “organizational rudeness.”   As a Professional, you learn to listen to and not immediately respond to words so as not to take the words personally.   What causes you not to “take it too personally”?

A man may cry out in pain and may blame everyone around him in a hospital, and the staff doesn’t take it personally.  A woman giving birth may cry out against her pain, and the staff doesn’t take it personally.    What causes us to not take anything personally?

I am reminded of the philosophy of Miguel Ruiz who offers that it belongs to the person speaking in anger, to be angry.  It belongs to the person speaking rudely, to be rude.  It belongs to the person who is out of line, to be out of line.

Mistakes happen and most are true accidents of time, of attention, of nature, of unforeseen events.  It’s how we behave when an accident occurs that drives a conversation or event.

While attending a conference recently, one of the event coordinators laid long fabric I.D. holders on the welcome table.  I placed one around my neck and fastened it to the Name Badge.  Within minutes it become clear something was wrong and I didn’t feel well.  My eyes were burning and I knew I was exposed to an allergen, perhaps on the I.D. holder?  I returned the I.D. holder and the Coordinator knew by looking at my face what was wrong.   I didn’t ask for, yet She sincerely apologized and we went on our separate ways.  No discussion took place, nothing was taken personally, we just went about our day.

“Sticks and stones may break my bones, but words will never hurt me.”*  I do believe this phrase needs a bit brushing off, so it can gain popularity again.  What do you think as you choose Who You Want To Be Known As?  Enjoy your week!

“Jo Ann” M. Radja, Career Management Coach & Change Agent May 2, 2012

*The Christian Recorder in 1862 suggested the Sticks and Stones phrase really represents courage –“True courage is doing what is right, despite the jeers and sneers of our companions.”