Career Management Coaching

Who Do You Want To Be Known As

Career Management Coaching

Category Archives: Ethics

Anchors Aweigh to your Choices

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Today is the first day of Daylight Savings Time and we are adjusting to the loss of one hour.    I have come across a few articles recently about how the anchoring choice of a decision comes into play. The conversation of how we truly decide and move forward is always on-going.  Neuroscientists and Psychologists keep us busy reading their latest articles and the above picture shows another view of what goes on when we begin to make decisions.

Anchors Aweigh is a phrase used to release the weighted anchor holding a ship at the harbor.  Anchoring Decisions is a form of cognitive bias we all have which may be based on our education, culture, whether we grew up in a small or large family and the physical environment we enjoyed as children.  When we choose the first piece of information we hear about an event, we anchor on to it.  Although we may ask for some other information, we usually go back to the first piece of information we hear, because we unconsciously believe it to be true.

Perhaps some people haven’t considered how often they anchor what they hear.  Often times we wonder why someone may not move from a “position” and anchoring may be the reason.  Here is an additional view of how our unconscious bias influences our decision making.

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During this second week of March, 2015, consider how you Choose Who You Want to be Known As when reaching out to understand another person’s decision.  Have a great week!

“Jo Ann” M. Radja, Executive and Career Management Coach

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“‘Illusion of Trust’ as an Ethical Value”

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When I was growing up, I often heard the phrase, “What does your gut tell you?”  or, “I’ve got a sick feeling in my stomach about this.” The phrase of listening to your gut has come into vogue again because neuroscience has recognized the gut communicates to the brain faster than your heart.  Why is this important to know as we just finished the Halloween and Election events?  Perhaps it is because trust is still an illusion.  We want it, we rely on it and when it is not present in our lives, it causes disharmony that we learn to live with or just accept it because “that’s the way it is.”

While we trust our guts to assist us as we get ready for the early Winter weather in the month of November, we can learn to trust our guts in other situations.  As you Choose Who You Want to be Known As this week, what positive value do you want people to know about you?  Have a great week.

Yesterday I published a Post on the social media platform of LinkedIn and I am sharing it with you below. (https://www.linkedin.com/pulse/article/20141105210316-32215190–illusion-of-trust-as-an-ethical-value?trk=prof-post)

“Illusion of Trust” as an Ethical Value  Nov 5 2014

The first way is: If you’re familiar with the 80/20 rule – speaking only 20% of the time in a relationship indicates it is dysfunctional. In other words, you give your own power of self-worth to another person.

The second way is: “Attraction creates the illusion of trust.” Fiffer recommends you listen to your gut when your judgment is being put aside for the other. When it comes down to it – why are you not paying attention to the feeling of, “something is not right here.”

Finally the third way appears to be derived from a social science or neuroscience perspective. Fiffer explains that when you are ruled by fear, you don’t act rationally and are unable to accept rational explanations. This appears to be so because the fear reaction, once triggered, will not stop until it is soothed.

As you manage your career, how often do you trust your gut in contract to your personal experience with an issue? How often has your gut enabled the right decision for you (or at least the best possible)? Do you keep an open mind first and then trust your gut, or the reverse? Interesting questions to consider during this first week in November.

I’m grateful I followed the linked and learned about The Good Men Project and hope to read Thomas G. Fiffer again. As you Choose Who You Want to be Known As, consider how often you trust and rely on your gut instincts to make informed decisions. Enjoy your month of November in your career.

“Jo Ann” M. Radja, Career Management Coach and Change Agent”

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When Culture Works Against a Customer

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There is a very humorous story of an employee who not only misplaced his cell phone once, but twice within the same day. True to form, he was able to continue his business trip.*  His story relates how he had the courage to recognize  – because of his own actions – his buttons were pushed and what he was capable of – it may be called:

Unresolved anger, rushing without focus, lack of self-management or a learning experience to depend on someone who is much younger than you are.

Yesterday on my way home, I stopped at the grocery store and found myself in a somewhat similar situation – a reversal of the above-story. The small electronic scanner, at the check-out counter failed.   After scanning my card, the screen did not link to the next page.   The moment I pressed the screen, it reverted to the welcome screen.  After at least five attempts, the Check-out Clerk announced, “She doesn’t know what she’s doing, call a Supervisor.”  She refused to hear how I explained the screen was malfunctioning.

The Supervisor arrived, attempted a fix, but the electronic scanner continued to fail. The Supervisor worked earnestly, while the Check-out Clerk mumbled for all to hear,  “She still doesn’t know what she’s doing.”   Finally, I asked if there was an ATM machine in the store.  I was told there was and had no trouble getting cash to pay for my groceries – which is what I attempted to do at the exit counter.  When I arrived back at the exit counter, both the Supervisor and the Bagger had their heads down in apology, while the Check-out Clerk, did not.  She only displayed an indignant face.

One definition of Culture in a workplace is, “It’s how we do things around here.”    I will probably visit this store again because there were other employees who had a friendly service attitude. Outbursts do occur, for a variety of reasons.   It’s How You Choose Who You Want to be Known As in the situation that matters to those around you and what you learned about yourself.   Have a great week in your career!

“Jo Ann” M. Radja, Career Management Coach and Change Agent

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* http://fortune.com/tag/stanley-bing .   “A Tale of Terror in which my true status in the universe is revealed to me.” September 22, 2014 print edition of Fortune Magazine.

“Sameness in our Relationships”

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I published this post on another media this afternoon on LinkedIn.com.  Enjoy your week as you Choose Who You Want to be Known As. “As questions arise about Ethics and its place in our society, it’s not something people discuss … Continue reading →

Memorial Day 2014

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      Your Patriotism has made so many of us safe in the world and we Thank You for what you did.

@Coach_Jo_Ann

Ethics and Compliance Week 2014

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Our system of morality is a body of imperfect social generalizations expressed in terms of emotions. Oliver Wendell Holmes, Jr.

Early in the morning, he wanted
To meet.
He was late for almost an hour and never apologized.
It seemed he totally forgot.
Can leaders make mistakes? Yes, they can. A
Servant Leader would own his accountability. ©

Everyone was ready for the meeting. It
Touched many to
Hear the first Speaker’s enthusiasm of her strategy, that
Increased attention to the message. It
Caused many to sit up.
So keep an open mind for the name of the industry as the
company’s name may surprise you. ©

Have a great week in your Career!

“Jo Ann” M. Radja, Career Management Coach & Change Agent

If you’re interested, The Society of Corporate Compliance & Ethics (SCCE) has expert videos for you to take a look at:  http://www.corporatecompliance.org/Resources/ResourceOverview/ExpertVideos.aspx

 

Judging, judged, judge

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The frog never judges, never evaluates, and never gives advice – it merely offers questions.  Dr. Karl Albrecht

 

Frequently in our careers, we find ourselves being judged by our actions, or lack of action on an issue.  How do we handle it?  We may answer, “I forgot,” “I guess I didn’t make it a priority.”  “Thanks for reminding me, I’ll take care of it right now.”   The answers are many and varied in response to someone who may be in a situation of  Judging, Judged or Judge.  Dr. Karl Albrecht in his 2004 book entitled,  Conversations With a Frog (http://www.amazon.com/Conversations-Frog-Dr-Karl-Albrecht/dp/0913351172)  guides us to consider asking questions and not evaluate or judge someone because within a professional coaching situation, questions are the norm.

 

Dr. Wayne Dyer offers the following thought:

Green_Leaf_2WayneDyerquoteonjudgingothersBING032414This quotation begs the question of whether how you would act in a situation comes out in a conversation and not how the person you may be speaking to has acted.    It’s a learned practice not to judge others.   Experts tells us a new habit can be learned within some 21 days.   The Season of Spring often helps us look forward to new ways and opportunities to develop ourselves.   If it’s a good fit for you, consider how you Choose Who You Want to be Known As in the next situation of Judging, Judged, Judge.

 

Have a wonder Spring Season in your Career!

 

“Jo Ann” M. Radja, Career Management Coach & Change Agent

 

 

 

Courage can build Trust

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Be sure you put feet in the right place, then stand firm.

Abraham Lincoln

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E-Everyone gossips, people say.

T-Today it takes courage to reply

H-How the Office doesn’t permit gossip.

 I -Interesting how the first step to

C-Confirm what the values of an office are

S-Seems daunting to many people. ©Jo Ann M. Radja

E-Extra documents need

T-To be shown to verify

H-How you can afford a debt.

I-It’s easy to obtain.

C-Confidence builds trust

S-So that collaboration can begin.©Jo Ann M. Radja

Have a great day as you Choose Who You Want to be Known As!

“Jo Ann” M. Radja, Career Management Coaching & Change Agent

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What Pieces are YOU picking up?

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A successful man is one who can lay a firm foundation with the bricks others have thrown at him.  David Brinkley

CT weather1.JPGOne way of interpreting David Brinkley’s quotation is to understand you have to be self-reliant in your life.  You Choose Who You Want to be Known As at any given moment of  time.  Sometimes we surprise ourselves and other times it a great effort to work through whatever process is before us.  The question becomes. What pieces are you picking up in your career?

The photo above could be seen as plastic pieces on asphalt or another mixed media art project in the making, or a schematic design of a puzzle maze or magnified pieces of broken glass.  The reality is,  it is a cracked ice formation on the Chicago River.    What we see is perception.   Our perception is formed by past experiences, the present moment, the time of day, our culture and our values.   How mindful we are of our emotions and the emotions of others will drive our perceptions as well.

If you had to pick up pieces today that were left by someone else, what would your first step be?  Pick up the pieces, finish the task and then move on.  Ask someone for assistance because the job entails more than you are able to handle at this moment? or, walk away from the pieces and let someone else take care of it because it’s not your responsibility anyway?   Since the readers of this blog come from so many professions, there is no correct answer.  If the pieces are left for you to deal with this week, Choose Who You Want to be Known As.  Best of luck as you choose!
“Jo Ann” M. Radja, Career Management Coach and Change Agent

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No ONE is looking…

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The true test of a man’s character is what he does when no one is watching.  Coach John Wooten

Another Season has begun this week and people seem busier than ever to catch up on what may not have been finished or even started on their “short list” for 2013.   Many of our Leaders continue to show how they manage themselves in times of increased disharmony in the world.   While the detractors seem never to be satisfied, it’s a lesson for us to witness the positive history unfold before us.

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Wherever we work, we’ve seen situations that don’t make sense to us.  How did that person get the promotion?  What’s the story behind that?  What could I have done differently to  place myself in line for a promotion?  Why didn’t I create an opportunity to be considered for a promotion?        We accept realities of what we can do and what we cannot do.  Yet, as human beings, we work on how we accept the unknown and what the unknown means in our day-to-day lives.

The quotations about Character shown in this Blog remind us of a quotation, from different perspectives.  http://www.bartleby.com/cgi-bin/texis/webinator/sitesearch?FILTER=colQuotations&query=character+is+who+you+are+when+no+one+is+looking  Leaders may not always be right.  They may not always be aware  when someone is “looking” at what they do.  They may not be aware how often someone is watching their performance under very stressful situations.  They do, however, influence us and challenge us to decide whether we agree or disagree with their actions.

3ab79fde905ba3028fbadca1b7841856_viewthosewhodonothingforyogoogle092513uWhat do you do best when challenged with an unknown?  How do you handle yourself when your boss is watching you at work?  Do you act the same way with your co-workers as you do with your boss?  When no one is looking, Who do you want to be known as?

Have a great Fall Season as you look, watch or be yourself!

“Jo Ann” M. Radja, Career Management Coaching and Change Agent