Here is a parody on the issue of customer service. It’s the first week of March, 2016; we recognize that we are only responsible for our actions as we attempt to diffuse the conflict “ball” thrown at us. One way is to find humor in the situation. . .
T. he unwelcoming you
I. t’s Thursday and we have few
S. o, we forget the service training we were given.©
As You Choose Who You Want to be Known As this month of March, consider humor as a means to diffuse conflict. Enjoy.
“Jo Ann” M. Radja, Executive and Career Management Coach