Here is a parody on the issue of customer service.  It’s the first week of March, 2016; we recognize that we are only responsible for our actions as we attempt to diffuse the conflict “ball” thrown at us.  One way is to find humor in the situation. . .

E. xcuse

T. he unwelcoming you

H. ear.

I. t’s Thursday and we have few

C. ustomers.

S. o, we forget the service training we were given.©

As You Choose Who You Want to be Known As this month of March, consider humor as a means to diffuse conflict.  Enjoy.

“Jo Ann” M. Radja, Executive and Career Management Coach

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